Hotelbylocation is operated for Octopus Travel , a wholly owned subsidiary of Cendant Corporation and part of Cendant Travel Distribution Services Division, who have been providing online reservation services since 1996 for more than 35,000 hotels in over 51 countries worldwide.
Cendant Travel Distribution Services Division is one of the foremost providers of travel transaction, information processing and technology in the world. Popular brands like Ramada , Travelodge , Trendwest , RCI, Avis and Budget, to name but a few, are part of the Cendant group. For more information about Cendant, please visit Cendant Corporation.
Hotelbylocation has established working arrangements with leading hotel chains and thousands of hotels across the globe to meet the accommodation needs of travellers at the most competitive rates and the highest ethical standards.
Hotelbylocation has service centres in key global areas with multi lingual staff and 24/7 coverage.
Contacting Us
Customer Service is available here - email link -
If you need to contact us by telephone during your local business hours make sure that you choose an office that is designated below.
Telephone numbers indicated are for use during local business hours only.
AOT (After Office Telephone) numbers may be used outside business hours, but ONLY in case of EMERGENCIES relating to a service or a hotel booking. Please check on the office location to be taken a list below detailing the areas of responsibility for each office.
BANGKOK
75/58-59 Ocean Tower II Building
Soi Sukhumvit 19 (Wattana) 26 th Floor
North Klongtoey, Klongtoey
Bangkok 10110,
Thailand
Tel: 66 2 6546116
HOTEL AND SERVICES AOT: (66) 01 3129988
* IF CALLING FROM OUTSIDE THAILAND PLEASE DO NOT DIAL FIRST ZERO
Fax: 66-2-6546001/2
BEIJING
Room 706,
Zhengren Commercial Building,
Chongwai Dajie 9,
Chongwen District,
Beijing 100062
P.R. China
Tel: 86 10 6708 3313
HOTEL AND SERVICES AOT: (86) 13911737394
Fax: 86-10-5816 7188
BRUSSELS
Rue Montoyer 39
Third Floor
1000 Brussels
Tel: 32 2 5023660
HOTEL AND SERVICES AOT: (32) 0496 222906
* IF CALLING FROM OUTSIDE BELGIUM PLEASE DO NOT DIAL FIRST ZERO< Fax: N/A
COPENHAGEN
Vesterbrogade 149
Building 8, 2nd Floor
1620 Copenhagen V
DenmarkTel: 45 33 277564
HOTEL AND SERVICES AOT: (45) 28 45 6064
Fax: 45-33-793070
DUBAI
Boutique Office # 20
Dubai, Media City
P.O. Box 28352
Dubai,United Arab Emirates
Tel: 00971 4 3664020HOTELS AND SERVICES AOT: (971) 050 4509344
* IF CALLING FROM OUTSIDE UAE PLEASE DO NOT DIAL FIRST ZERO
Fax: 971-4-3664030
FRANKFURT
Ostbahnof Strasse 13
60314 Frankfurt AM Main
Germany
Tel: 49 69 13812818
HOTEL AND SERVICES AOT: (49) 0172 6904924
* IF CALLING FROM OUTSIDE GERMANY PLEASE DO NOT DIAL FIRST ZERO
Fax: 49-69-13812828
GENEVA
63 Rue de Lausanne
1202 Geneva
Switzerland
Tel: 41 22 906 0524
HOTEL AND SERVICES AOT: (41) 079 2008028
* IF CALLING FROM OUTSIDE SWITZERLAND PLEASE DO NOT DIAL FIRST ZERO
Fax: 41-22-9060529
HONG KONG
3/F, 9/F & 16/F Greatmany Centre
109-115 Queens Road East
Wanchai
Hong Kong
Tel: 852 21026154
HOTEL AND SERVICES AOT: (852) 9848 0712
Fax: 852-28650522
JAKARTA
2110 Bri 2
Jl Jend Sudirman kav 44-46
Jakarta 10210
Indonesia
Tel: 62 21 5700175HOTELS AND SERVICES AOT: (62) 0815 9005913
* IF CALLING FROM OUTSIDE INDONESIA PLEASE DO NOT DIAL FIRST ZERO
Fax: 62-21-570 0231
JERUSALEM
15 Hebron Road
Jerusalem 93546Israel
Tel: 972 2 6736631
HOTELS AND SERVICES AOT: (972) 02 6767473
* IF CALLING FROM OUTSIDE ISRAEL PLEASE DO NOT DIAL FIRST ZERO
Fax: N/A
LONDON
Gulliver’s House
27 Goswell Road
London EC1M 7GT
U.K.
UK Tel: 44 20 77162624
(**) Tel: 44 20 77162666
HOTEL AND SERVICES AOT:
UK AND IRELAND
WITHIN UK: 07966 487060WITHIN IRELAND: 44 7966 487060
OTHER (**): 44 7968 975993
** TO BE USED IF CALLING FROM WITHIN A COUNTRY WHERE NO OFFICE IS RESPONSIBLE
Fax: 44-20-74109014
MADRID
3 Virgen De Los Peligros St,
1st Floor,
28013 Madrid
Tel: 34 91 5232293
HOTEL AND SERVICES AOT: (34) 696 456 846
Fax: 34-91-5313490
NEW YORK
599 Broadway,
Penthouse
New York
NY 10012
Tel: 1 212 8439778
HOTEL AND SERVICES AOT: (001) 212 843 9778
Fax : 1-212-3341357
PARIS
27 Rue de Tolbiac
75013 Paris
France
Tel: 33 6 07450240
HOTEL AND SERVICES AOT: (33) 06 89 841505
* IF CALLING FROM OUTSIDE FRANCE PLEASE DO NOT DIAL FIRST ZERO
Fax: 33-1-53947640
ROME
Viale Castro Pretrorio 124
00185 Roma
Italy
Tel: 39 06 49227357
HOTEL AND SERVICES AOT: (39) 348 4460305
Fax: 39-06-44702302
SEOUL
Post Code 110-102
6th Floor Seojin Building
149-1 Pyung-Dong
Chongro-Ku, Seoul
Korea
Tel: 82 2 2170 6530
HOTEL AND SERVICES AOT: (82) 011 9823 3720
Fax: 82-2-7224230
SHANGHAI
Room 1703 Xin Cheng Building
No. 167 Jiang Ning Road
Shanghai 200041
Tel: 86 21 62150673
HOTEL AND SERVICES AOT: (86) 13817806212
Fax: 86-21-5213 1526
SINGAPORE
24 Raffles Place,
#14-05/06 Clifford Centre
Singapore 048621
Tel: 65 65322726
HOTEL AND SERVICES AOT: (65) 9677 8437
Fax: 65-6337 7357
SYDNEY
Level 1,
655 Pacific Highway, P.O Box 538,
St Leonards, Sydney, NSW 2065
Australia
Tel: 61 2 99013316
HOTEL AND SERVICES AOT: (61) 0411 477429
* IF CALLING FROM OUTSIDE AUSTRALIA PLEASE DO NOT DIAL FIRST ZERO
Fax: 61-2-9906 8135
TAIPEI
7F,No.176, Chang Chun Road
Taipei
Taiwan
Tel: 886 2 25073410
HOTEL AND SERVICES AOT: (886) 09122 85302
Fax: 886-2-2518-0501
TOKYO
Gulliver’s House
Meishin Building 5F, 1-20-19 Nishiki Naka-Ku,
Nagoya, Aichi 460-000,
Japan
Tel: 81 3 34480763
HOTEL AND SERVICES AOT:
WITHIN JAPAN: 090 91419624
OUTSIDE JAPAN: 81 90 60248379
Fax: 81-3-34480718
VIENNA
(FN 168304 g, Handelsgericht Wien)
Lindengasse 38/1/Top3
A-1070 Wien
Austria
Tel: 43 1 7108888 28
HOTEL AND SERVICES AOT: (43) 0664 5262173
Fax: 43-1-710888866
Areas of Responsibility
BANGKOK
Cambodia, India, Laos, Myanmar, Nepal, Thailand, Vietnam,
BEIJING
China
BRUSSELS
Belgium, Luxembourg
COPENHAGEN
Denmark, Finland, Iceland, Norway, Sweden
DUBAI
Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
FRANKFURT
Germany
GENEVA
Switzerland
HONG KONG
Hong Kong, Macau, Philippines
JAKARTA
Brunei Darussalam, Indonesia, Malaysia
JERUSALEM
Israel
LONDON
Antigua & Barbuda, Argentina, Bahamas, Barbados, Benin, Bolivia, Bosnia Herzegovina, Brazil, Bulgaria, Burkina Faso, Burundi, Cameroon, Chad, Chile, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Dominican Republic, Ecuador, Egypt, Estonia, Gabon, Greece, Guatemala, Guinea, Hungary, Irish Republic, Ivory Coast, Jamaica, Jordan, Kenya, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Malta, Mauritania, Mexico, Morocco, Netherlands, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Senegal, Serbia & Montenegro, Slovakia, Slovenia, South Africa, Sri Lanka, St. Lucia, Syria, Tanzania, Tunisia, Turkey, Ukraine, United Kingdom, Uruguay, Venezuela, Zimbabwe.
MADRID
Spain
NEW YORK
Canada, United States
PARIS
France
ROME
Italy
SEOUL
South Korea
SHANGHAI
China
SINGAPORE
Singapore
SYDNEY
Australia, Fiji, French Polynesia, New Caledonia, New Zealand, Vanuatu
